Online Cloth customer
care service representatives are trained on fashion consulting and based on
their eye for fashion, they have been recruited. The expert staff members at tailor
offers advice to online clients when they select from a huge range of garments
displaying over 120 high quality dress shirt fabrics. Customers are advised by
these experts on their selection of collars, cuffs and pocket styles. The
streamlined loom enhances the efficiency of Cloth while craftsmen at tailor
have years of experience in crafting dress shirt and designer Cloth.
Selecting Cloth online is pretty easy, since the customer
care personnel simplifies the entire process through the use of feature-rich
control panel. The online patrons are guided by the customer representatives
while selecting their favorite fabrics and Cloth. All the custom Cloth are made
from 100% natural cotton materials of the finest quality. The exhaustive use of
modern technology and elegance of tradition are blended to produce an exotic
line of customer Cloth that provide maximum customer satisfaction at tailor web
portal.
The online Cloth
customer care service representatives from tailor handle all customer
contacts by e-mail and are committed to replying all queries within 24 hours.
Most of the common queries stemming from online customers are in context of the
fabrics, mainly the type of cotton used in the manufacture and their
durability. They also enquire whether the final product would provide the
perfect fit. The customer care professionals at tailor also handle questions
pertaining to measurements, especially the way by which measurements of
individual clients could be taken. These professionals are adept at satisfying
all of their queries and are available 24x7.
They also humbly entertain all complaints within two weeks’
of delivery by reviewing the profile and original order details. The reps
forward these details to the production manager for further investigation.
Subsequently, based on the findings, the feedback is dispatched to the unhappy
customers. Few of the online clients enquire about the production schedule
which is normally seven business days for custom Cloth. The customer care
personnel at tailor reply to the queries regarding any delay in the receipt of
placed orders. Generally, the fault lies with the online clients since, on most
occasions, the payment particulars are not fulfilled by them. This aspect is
also clarified to the online patrons by the customer care professionals.
